Do Not Call Policy

If you don’t want to receive sales calls from Merchant Cash Group, you can ask us to place your telephone number on our “Do Not Call” list. In compliance with federal and state laws, we’ll document your request immediately. Please allow up to 30 days for your telephone number to be removed from any sales programs that are currently underway.
• Your request can be in writing or by phone, and must include, at a minimum, your
telephone number.
• If you have multiple telephone numbers, tell us all numbers that you want to be
• You’ll remain on our “Do Not Call” list for five years, unless you ask to be
• If your telephone number ever changes, you must give us your new information
for your “do not call” status to remain in effect.
When we solicit prospective customers, we also honor “do not call” requests on behalf of consumers listed on the National Do Not Call Registry maintained by the Federal Trade Commission and various state-agency lists. Many state “Do Not Call” regulations permit companies to contact their own customers even though they are on these “Do Not Call” lists. Therefore, if you are a customer, you may be contacted by us even though you are on a state or the national “do not call” list. If you do not want to be contacted by Merchant Cash Group even though you are a customer, simply follow the steps above to be placed on the Merchant Cash Group “Do Not Call” list and your request will be honored. Being on the Merchant Cash Group “Do Not Call” list means that you won’t receive sales calls by anybody representing Merchant Cash Group. We may still contact you, however, for non-solicitation purposes. This would include things like surveys, billing and other service related matters.
All employees that engage in outbound telephone solicitation are trained in this policy and are made aware of these procedures before they are allowed to place calls to
consumers. Management reviews the policy with these employees on a regular basis. The methods and procedures in this “Do Not Call” policy are reviewed by Merchant Cash Group on a quarterly basis. If a consumer requests a copy of our “Do Not Call” policy, we will send a copy via U.S. mail or electronic mail.

Have questions about our ISO program? Learn more or reach out to our team.

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